UCPath Alert: UCPath Help Site is Down 

7/16/2021

TO: UCSB UCPath Transactional Users

FR: UCPath Center

RE: UCPath Alert: UCPath Help Site is Down 

Dear UCSB UCPath Transactional Users,  

An issue has been identified within SharePoint that is impacting access to the UCPath Help site (Help/FAQ's > Location Users). When users attempt to access Help/FAQ's > Location Users, it shows a “500 internal server error” message. 

We are working on getting this issue resolved and will send you a follow-up as soon as it has been fixed.

We apologize for any inconvenience.

If you have a question about this information or for any other services, please visit UCPath and click on “Ask UCPath” to submit an inquiry or call (855) 982-7284 to speak with an associate M-F between 8 a.m.–5 p.m.

If you have IT-related questions, please contact the Enterprise Operations Center (EOC) at eoc2@ucop.edu or (510) 987-0363

If you have other questions, contact one of the following offices:

• UCSB Human Resources at ucsb.service-now.com/hr 
• UCSB Academic Personnel at AP-Path@ucsb.edu 
• UCSB Payroll Office at bfshelp.ucsb.edu or payroll@bfs.ucsb.edu