08/03/2021
TO: UCSB UCPath Transactional Users
FR: UCPath Center
RE: UCPath Alert: Service Disruption - Resolved
Dear UCSB UCPath Transactional Users
UCPath experienced a service disruption beginning at 10:40 a.m., Tuesday August 3 for approximately 10 minutes. The service disruption was caused by a critical system patch that was applied early and users may have encountered error messages when accessing UCPath.
UCPath rolled back the critical system patch and services were restored.
We apologize for any inconvenience.
Thank you,
UCPath Center
If you have a question about this information or for any other services, please visit UCPath and click on “Ask UCPath” to submit an inquiry or call (855) 982-7284 to speak with an associate M-F between 8 a.m.–5 p.m.
If you have IT-related questions, please contact the Enterprise Operations Center (EOC) at eoc2@ucop.edu or (510) 987-0363
If you have other questions, contact one of the following offices:
- UCSB Human Resources at ucsb.service-now.com/hr
- UCSB Academic Personnel at AP-Path@ucsb.edu
- UCSB Payroll Office at bfshelp.ucsb.edu or payroll@bfs.ucsb.edu