July 1, 2020
TO: UCPath Functional Users
FR: UCPath Center
RE: UCPath Alert: GL Direct Retro (Salary Cost Transfer) Process Issue
Performance issues at the UCPath Center are preventing the processing of direct retro payments for multiple months in one transaction. Please submit one paycheck per Direct Retro Transaction until the UCPath Center resolves the issue.
There is currently an open incident with UCOP ITSS GL to determine the cause and corrective action.
We apologize for any inconvenience.
For more information contact:
- UCSB Human Resources at ucsb.service-now.com/hr or (805) 893-2570
- UCSB Academic Personnel at AP-Path@ucsb.edu or (805) 893-5429
- UCSB Payroll Office at bfshelp.ucsb.edu or (805) 893-3792