Slow Response Time for Transactors

04/03/2023

TO: UCSB UCPath Transactors, Approvers, & Inquirers 

FR: UCPath Center

RE: Slow Response Time for Transactors

UCPath is experiencing intermittent slow system response times, affecting transactors.

 We are diagnosing the issue and working on a resolution. UCPath will provide additional information when it is available.

 We apologize for the inconvenience.

If you have a question about this information or for any other services, please visit UCPath and click on “Ask UCPath” to submit an inquiry or call (855) 982-7284 to speak with an associate M-F between 8 a.m.–5 p.m.

If you have IT-related questions, please contact the Enterprise Operations Center (EOC) at eoc2@ucop.edu or (510) 987-0363

If you have other questions, contact one of the following offices:

• UCSB Human Resources at ucsb.service-now.com/hr 
• UCSB Academic Personnel at AP-Path@ucsb.edu 
• UCSB Payroll Office at bfshelp.ucsb.edu or payroll@bfs.ucsb.edu