Resolving W-2 Errors for Former Employees

2/2/2021

TO: UC Santa Barbara Managers & Business Officers
FR: UCPath Center
RE: Resolving W-2 Errors for Former Employees

Former employees attempting to log into the UCPath portal using the “Former Employees” link may have experienced login issues that resulted in re-registration or password reset requests.

If a former employee contacts you for help, please follow the instructions below:

Date of Birth:

Users must include the forward-slash (/) when entering the Date of Birth during registration or password reset: mm/dd/yyyy.

Intermittent connectivity issues

The security validation error was corrected if the user experienced intermittent security validation errors that prevented access to the Former Employee portal.

Stale Request

If a user clicking the browser back button from the Former Employee portal login page encountered a stale request, they should return to the Former Employee portal login page and try to log in again.

If you have questions about this information, please visit UCPath and click on “Ask UCPath Center” to submit an inquiry or call (855) 982-7284 to speak with an associate Monday–Friday from 8 a.m.–5 p.m.

If you have IT-related questions, please contact the Enterprise Operations Center (EOC) at eoc2@ucop.edu or (510) 987-0363

If you have other questions, contact one of the following offices:

• UCSB Human Resources at ucsb.service-now.com/hr 
• UCSB Academic Personnel at AP-Path@ucsb.edu 
• UCSB Payroll Office at bfshelp.ucsb.edu or payroll@bfs.ucsb.edu